Privacy Policy
Last updated: December 12, 2025
This Privacy Policy explains how WiseResume collects, uses, shares, and safeguards personal data when you access our websites, applications, and related services (the "Service").
1. Information We Collect
- Account and contact details: name, email, authentication details, and preferences.
- Resume and job information: uploaded resumes, employment history, education, skills, and job descriptions you provide.
- AI interactions: prompts, generated outputs, feedback, and related usage context.
- Usage and device data: log data, IP address, browser type, operating system, pages viewed, and interactions with the Service.
- Payment information: billing details processed via our payment provider (we do not store full payment card numbers).
2. How We Collect Data
We collect data you provide directly, data collected automatically via cookies and similar technologies, and data from service providers such as analytics, authentication, and payment vendors.
3. How We Use Data
- Operate, maintain, and improve the Service and AI features.
- Generate tailored resume content and suggestions you request.
- Communicate with you about updates, security, and support.
- Monitor, prevent, and detect fraud, abuse, or security risks.
- Comply with legal obligations and enforce our Terms.
4. How We Share Data
- Vendors and service providers: hosting, AI processing, analytics, communications, and payment processing.
- Professional advisors and legal authorities: when required by law or to protect rights, safety, and security.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate protections.
5. Cookies and Tracking
We use cookies and similar technologies for authentication, preferences, analytics, and to improve the Service. You can manage cookie settings through your browser; disabling cookies may limit some functionality.
6. Data Retention
We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize data for longer-term analytics and product improvement.
7. Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; you use the Service at your own risk.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We use appropriate safeguards where required by applicable law.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to marketing communications. To exercise rights, contact support@wiseresume.co. We will respond consistent with applicable law.
10. Children's Data
The Service is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided data, contact us to request deletion.
11. Changes to This Policy
We may update this Privacy Policy. Material changes will be posted in the Service or communicated by email. Continued use after changes constitutes acceptance.
12. Contact
For questions or requests about this Policy, contact support@wiseresume.co.